My MT4 is showing a ‘No Connection’ message

January 24, 2014

What do I do if my MT4 is showing a 'No Connection' message?

If a ‘No Connection’ message appears, please try the following steps:

Please check that your internet connection is clear and running
Please ensure an Anti-Virus or firewall isn’t blocking the connection. You may need to temporarily to disable your Anti-Virus software or firewall.
Please select the correct server at Log-In. For example, if you are on the Demo account, please connect to the ‘Demo Server’
On the right-hand corner in the bottom, click on the connection bars icon. Click ‘rescan servers’. If this does not change the server connection status, select another server centre.
 

If you are still having difficulty connecting, please contact our Support team

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