To comply with Australian AML and CT regulations we are required to verify your identity. Our identification requirements are listed below. If you have been directed to this page, it is most likely because we tried to verify your details electronically and were unable to do so.
Please select from the options below based on your place of residence.
*If you send a Proof of Age card, your copy must be certified (notarised) as a true copy of the original document. The copies can be certified by a Public Notary, Pharmacist, Accountant, Solicitor, Lawyer, Commissioner of Oaths, Justice of the Peace, or any other authorised professional. All pages need to be stamped with the Notary Stamp, show the business name and address of the Notary. The Notary should sign and date all copies, and print and sign their full name.
*Any photo ID other than a Passport must be notarised (certified) as true copy of the original document. If you are sending certified documentation, please ensure:
Using a smartphone, digital camera or scanner, email us a clear picture of the documents to firstname.lastname@example.org